Conflict Management - 1469 Words

Conflict Management Conflict Management Yamil Little Strayer University BUS520 Dr. Anthony Hughes 02/27/11 Conflict Management Introduction In today’s ever-changing business environment organizations encounter varying levels of intrapersonal, interpersonal, intragroup, and intergroup conflicts. Intrapersonal conflict is a battle within oneself, which usually involves a life goal and/or change. Interpersonal conflict is when two or more people have opposing perspectives to a given situation. Intragroup conflict is when disagreements occur amongst some or all members of a group and ultimately affects productivity. Intergroup conflict is when disagreements occur between different teams or groups. The†¦show more content†¦Occurring Conflicts Mike Hammer, CEO of General Hospital, realized that there were many problems within the hospital. Without progressive action the hospital would soon face survivability issues and possibly lose its accreditation to practice medicine. Mike Hammer’s biggest challenge at General Hospital was to cut costs while increasing revenues so that promising current services added in areas that will allow General Hospital to compete with the medical center. In Hammer’s experience physician costs were a major factor in the inability of hospitals being able to regulate costs. He believed that physicians didn’t understand that their costs were directly connected to the viability of the hospital in which they worked. General Hospital’s failure to achieve effective cost control methods led Hammer to believe that physician-controlled costs had to be addressed, one physician at a time. The hiring of Marge Harding as the hospital’s chief operating officer and giving her unilateral authority to place contacts and fire employees enabled Mike Hammer to test his cost control theory. At General Hospital Dr. James Boyer, whose salary is roughly $100,000 a year, interpreted all EKG readings. Harding realizing that computerized EKG interpretations are the norm systematically signed a one-year contract on behalf of General Hospital with HealthShow MoreRelatedConflict Management1178 Words   |  5 PagesConflict is a fact of life - for individuals, organizations, and societies. The costs of conflict are well-documented - high turnover, grievances and lawsuits, absenteeism, divorce, dysfunctional families, prejudice, fear. What many people dont realize is that well-managed conflict can actually be a force for positive change. Conflict is â€Å"an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from others in achievingRead MoreConflict Between Conflict And Conflict Management845 Words   |  4 Pagesâ€Å"People are afraid of conflict because they do not have essential skills to manage it well.† This is true because according to O’Grady and Malloch (2016), conflict is reflection of an insufficient knowledge of the dynamics of conflict and a lack of capability in its management. In the case of Nancy, perhaps she needs to undergo specialty training or classes about conflict management in order to improve their unit’s dynamic or interaction. 2. â€Å"If you engage with conflict too early, there is a chanceRead MoreThe Conflict And Conflict Management Strategies908 Words   |  4 PagesRobbins and Judge define conflict as a process that begins when one party perceives another party has or is about to negatively affect something that is cared about. There is a variety of conflicts that individuals will encounter within their lives. Knowing and understating the conflict cycle and understanding conflict management strategies will help individuals solve conflict in a reasonable manner (Robbins Judge, 2014). Discussing Contentious Issues/ Bringing Conflict into the Open When managersRead MoreConflict Of Conflict Management Styles1690 Words   |  7 Pages Many people do their best to avoid conflict at all costs, but it is an occurrence that everyone must deal with from time to time. Understandable, the avoidance of conflict is glamorous, however learning how to handle the conflicts can make them seem less bothersome. Learning how to manage conflict is a key factor in becoming a manager and the execution of that learning can be very different from manager to manager. Shanker (2013) describes conflict management styles as an equation involving theRead MoreConflict Between Conflict And Conflict Management1772 Words   |  8 Pagesopinion there will also be a chance for some form of conflict to arise. To resolve and manage conflict, any organization or persons’ must try to understand the causes, theories, approaches and strategies of conflict management. Resolving conflict requires a great deal of attention and thorough understanding in seekin g resolution. In this review, conflict management will be explored in general from different perspectives in light of how conflict effects teams or groups, workplace relationships andRead MoreConflict Between Conflict And Conflict Management1313 Words   |  6 PagesConflict and conflict management both play pivotal roles in all relationships, whether they are between friends, family, lovers, or coworkers. However, while most relationships have an abundance of conflict, the amount of properly implemented conflict management in all relationships is relatively low. This is especially surprising when you consider the sheer amount of research and counseling directed at managing conflict in constructive ways. Though the aforementioned services and research are ofRead MoreConflict Management5778 Words   |  24 PagesUnderstanding Conflict and Conflict Management http://www.foundationcoalition.org/teams Definition A team is a small group of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable.1 Although student teams may not satisfy all the requirements of the definition, the degree to which they do often determines their effectiveness. Rationale Students do not come to school with all the social skillsRead MoreConflict Between Conflict Management And Resolution883 Words   |  4 Pagesnegative association with conflict. Reflects poorly on the supervisor when there is conflict but in reality it’s only negative when the supervisor or employee, depending on the situation does not address the conflict. Unresolved conflicts can negatively impact not only the employees involved but also the company. Unresolved conflicts result in negative impacts not only to the individual but also the company. Focus on the problem, not the person. Sometimes the conflict will be reoccurring or unresolvableRead MoreConflict Management Styles1081 Words   |  5 PagesConflict Management Styles Myron Harris 09/30/2012 CJA/444 Allen Cole Conflict Management Styles Conflict usually occurs when individuals within a group or organization has differences in opinions. When individuals are in a disagreement about something like policies and procedures or even the overall direction of which an organization or company is heading it can become very frustrating. As we all know conflict the process of conflict usually begins when an individual or party has perceivedRead MoreEssay on Conflict Management1382 Words   |  6 PagesIntroduction to conflict The term conflict referred to perceived incompatible differenced resulting in some form of interference or opposition. Conflict is a natural part of organizational life because the goals between mangers and workers are often incompatible. If people perceive that differences exist then conflict state exists. Conflict is not exists between individual only, it also can exist between departments and divisions that compete for resources or even because of overlapped authority